Return & Refund Policy

Hassle-Free Returns & Instant Refunds

Perishable Goods (Fruits, Vegetables, Dairy, Meat)

To maintain strict hygiene and quality standards, perishable items cannot be returned once accepted at the doorstep.

Got a spoiled or damaged item? No worries! Simply report the issue via the Help section in the app within 2 hours of delivery along with a clear photograph. We will issue a no-questions-asked instant refund to your app wallet.

Packaged Goods (Grocery & FMCG)

Packaged items can be returned within 24 hours of delivery, provided the original seal and packaging are completely intact and the item is unused.

Refund Process

• Wallet Refunds: Instant credit to your app wallet, which can be used for your next order.
• Source Account Refunds: If requested, refunds to your original payment method (UPI/Card) will be processed within 3-5 working days depending on your bank.